Privacy Policy

Last updated: January 2025

1. Introduction

Sentinel Door Systems Limited ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are registered in England and Wales. Our registered office is at Unit 7, Cannon Way, Claycliffe Business Park, Barugh Green, Barnsley S75 1JU.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Complete a contact form or request a quote
• Subscribe to our newsletter
• Request a site survey or consultation
• Enter into a contract with us

This information may include your name, email address, phone number, company name, and address.

Automatically Collected Information

When you visit our website, we may automatically collect certain information including:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website addresses
• Device information

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotes
• Deliver products and services you have requested
• Send you relevant marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve our website functionality
• Provide relevant advertising

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

5. Data Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Professional advisors (accountants, lawyers)
• Regulatory authorities when required by law

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

7. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contract-related information is typically retained for 7 years.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.